Privacy Policy

Effective Date: September 2, 2026

Elite Barbers NYC (“Elite Barbers NYC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit elitebarbersnyc.com, communicate with us, book an appointment, submit a form, or interact with our email or text message programs.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Email address
• Mobile phone number
• Appointment and service information
• Communications you send to us
• Marketing preferences and consent
• Other information you choose to provide

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser and device information
• Pages visited
• Referring website
• Website activity
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Provide barbering and grooming services
• Respond to questions or customer service requests
• Send appointment-related communications
• Send promotional emails or text messages when you have provided the appropriate consent
• Inform you about promotions, special offers, services, events, or updates from Elite Barbers NYC
• Improve our website, customer experience, and marketing
• Maintain business and customer records
• Detect or prevent fraud, misuse, or security issues
• Comply with applicable legal requirements

3. SMS and Text Message Communications

If you provide your mobile phone number and expressly agree to receive text messages from Elite Barbers NYC, we may send you promotional and/or informational text messages.

Messages may include:

• Appointment information
• Barber availability
• Shop updates
• Promotions
• Special offers
• Customer reminders
• Other Elite Barbers NYC marketing communications

Message frequency may vary. Message and data rates may apply depending on your wireless plan.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may opt out of receiving text messages at any time by replying STOP to a message. Where applicable, you may reply HELP for assistance.

Opting out of marketing text messages will not necessarily prevent us from contacting you through other methods when legally permitted or when necessary to provide a service you have requested.

4. SMS Consent and Mobile Information

We respect the privacy of information provided in connection with our SMS program.

We will not sell, rent, or share your SMS opt-in information or text messaging consent with third parties for their own marketing or promotional purposes.

We may share your mobile phone number, SMS consent status, and related information with service providers that assist us in operating our messaging program, including messaging platforms, telecommunications providers, technology providers, and other vendors necessary to deliver and manage text messages on our behalf.

These service providers may only use the information as necessary to provide services to Elite Barbers NYC.

5. Email Marketing

If you subscribe to our email marketing, we may send you information regarding services, promotions, announcements, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use the site, improve website performance, and support advertising or marketing efforts.

Cookies may collect information about your browser, device, website interactions, and preferences.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

7. How We Share Information

We may share personal information with companies that help us operate our business, such as:

• Appointment and scheduling providers
• Website hosting companies
• Email and SMS providers
• Customer relationship management platforms
• Analytics providers
• Payment processors
• Professional advisers
• Technology and security providers

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our business, customers, property, or legal rights.

We do not sell SMS opt-in information or SMS consent for third-party marketing purposes.

8. Klaviyo

Elite Barbers NYC may use Klaviyo or similar technology providers to manage customer communications, including email and SMS marketing.

Information provided to these service providers may include your name, email address, mobile phone number, marketing preferences, consent records, and engagement information.

These providers process information on our behalf to help us deliver and manage communications.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain customer and business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw or change marketing preferences
• Opt out of certain communications

To exercise a privacy request, contact us using the information below.

12. Children’s Privacy

Our website and services are not intended to knowingly collect personal information online from children under the age of 13 without appropriate parental or guardian consent.

If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Elite Barbers NYC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable laws.

Any updated policy will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or how Elite Barbers NYC handles personal information, please contact us: